Delivery - Quilla & Co

Delivery Policy

Delivery Options (UK Mainland)

Standard Delivery (Royal Mail) - £4.99

  • Excluding Sundays and Bank Holidays

Royal Mail Track 24 - £6.50

  • Tracked 24 up to a 3 Working Day Service when placing an order before 3pm (not guaranteed)
  • Orders placed after 11am for Track 24 on a Saturday will be dispatched on the following Monday.
  • Excludes Bank Holidays
  • Excluding Highlands & Islands where this can be up to 5-7 working days.

Next Working Day Service DPD (1-2 working day service) - £7.00

  • Orders placed before 3pm Monday-Thursday qualify for a 1-2 working day service (Excluding Scottish Highlands & Islands)
  • Orders placed after 2pm on a Saturday will be dispatched on the following Monday.
  • Excludes Bank Holidays
  • This is not a guaranteed service

Saturday Next Working Day Service DPD - £8.00

  • Service available for orders placed from 3pm Thursday to 3pm Friday.(Excluding Scottish Highlands & Islands)
  • Excludes Bank Holidays
  • This is not a guaranteed service

    Click & Collect - £1.00

    • Approx. 48-72 hour turnaround.
    • Click and Collects must be collected within 14 days from day of purchase.
    • Further information on Click & Collect can be located by clicking the following link: (click here)
    • The following postcodes qualify for the Click & Collect Service: DN1 DN2 DN3 DN4 LN11

    International Shipping


    International Shipping Europe - Tracked DDP - £9.99

    • 5-7 days service
    • Duties & Customs is charged at checkout

    Rest of the World

    International Shipping Rest of the World – Tracked - £14.99

    • 7-10 days service

    Order Tracking

    Once your order has been dispatched, you will receive a confirmation email from Tilletts with your tracking number and link to follow your parcels journey.

    For Next Day Delivery orders, DPD will also contact you directly via email/SMS to update you and provide you with a 1 hour delivery window of which you can amend with DPD themselves.


    Please note we are unable to refund delivery costs in an instance where a parcel is delayed, or delivery is missed for the following reasons:

    • The courier has attempted delivery but has unfortunately missed you.
    • The courier has for unforeseen circumstances been unable to reach you
    • Vehicle breakdowns
    • Unable to locate your address
    • Incorrect address provided

    Orders Delivered in Safe Place Or With A Neighbour

    If you request for your order to be delivered to your safe place or with a neighbour, this is at your own risk and we are not liable.