Made To Order

Made To Order

What is made to order?

"Made to order" is when a piece of jewellery is listed on the website for sale but is in the process of being made by one of our jewellery makers, so is not ready to be dispatched until a certain date. This dispatch date is specified within the description next to the product on the website.
To order a "made to order" piece of jewellery you can view the item on the website, select it as you would like and add to cart - just like a normal order. You can then continue to shop or checkout with just the "made to order" jewellery in your cart and pay via your chosen payment method listed.

Why are we offering made to order?

We are offering "made to order" jewellery as this allows customers to purchase the jewellery you like (even though it may be out of stock,) then the jewellery will be made with love and care by our team at Quilla & Co HQ!

It guarantees that our products will always be available and you will receive the product within a set period of time meaning we can choose the items you love, whilst holding less inventory.

Which products are available for made to order?/How do I know my orders a made to order?

The products available for made to order will be within the name of a product or in the description whether it is a made to order item. For example "Made To Order Angel Bracelet."

It will state within the description how long it will take for your entire order to arrive with you. For example, within the description it will state "your entire order will be shipped within 7-10 working days." The shipping time will vary between products, but you'll always receive a shipping email when your order has been shipped! 

What shipping option is available for made to orders?

You can choose any of the following options that are listed on our delivery page below. 

However, your chosen delivery option for your parcel will be shipped within the time frame in the description.